Shipping country:

Frequently asked questions

Here you will find common questions and answers

There is no minimum order value at EURAFCO. There are only 4.50 Euro (incl. 19% VAT) shipping costs within Germany. From 75 Euro order value the delivery within Germany is free of shipping costs (except express shipping).
Please read our shipping information. Please note that we can only ship to some countries and regions by DHL Express or by freight forwarding.
  • PayPal
  • Prepayment by bank transfer
  • Direct debit
  • Credit card (processing securely via PayPal. You do not need a PayPal account)
Authorities and educational institutions within Germany can purchase on account at our known delivery and payment conditions. We supply new customers against prepayment until revocation, regular customers to our known delivery and payment conditions. We always deliver abroad against prepayment.
As a rule, you will receive an order confirmation, which will be accepted by us through delivery. If there are any deviations from this (price, delivery method, e.g. for forwarding shipments, delivery times), we will inform you separately.
The indication of the telephone number is voluntary. However, the information can be helpful in case of queries and to clarify any ambiguities in an order. We assure not to use this for advertising purposes.
Our logistics partners are DPD within Germany and internationally DPD, DHL, DHL Express as well as various forwarding companies for sea and air freight.
The shipping times indicated on the items apply. However, transit times may vary by country and region and are additionally dependent on the shipping service provider's contractors in the recipient country. When ordering items with different shipping times, the longest indicated times apply.
  • End consumers and companies without a valid VAT ID number within the European Union
    Invoicing is incl. 19% VAT - VAT is shown separately.
  • Companies with valid VAT number within the European Union
    The invoice is issued without 19% VAT.
  • >Delivery outside the European Union
    The invoice is issued without 19% VAT.
We use TLS encryption technology. This prevents the viewing of your personal data during the ordering process and guarantees the highest possible security. This type of encryption is standard on the Internet and is used by all reputable Internet stores.
The currency tool is an aid for foreign customers. Time-consuming conversion is no longer necessary and our prices can be better compared with local prices. However, the final amount during checkout as well as all invoicing is done in Euro only. The display of foreign currencies is for informational purposes and amounts shown in foreign currencies are indicative only.
The rates are usually updated daily and are based on the current exchange rates of the European Central Bank (ECB). They are for reference only and invoicing is in Euro only.
Please read our Privacy Policy.
If you have any further questions please feel free to contact us here.
We look forward to hearing from you.